When you need heating and air conditioning work done, you have many contractors to choose from in your area. Doing your research is important in choosing the best and most professional contractor in your area. Ideally you would research and choose before you need an emergency call so you make sure you are taken care of. Summer and Winter are the busiest times for heating and air contractors because of the extreme heat and cold so try to do your research in spring and fall. Here are some things you should look for when choosing your heating and air contractor.
*Can they provide local references?– Ask for references that you can contact to ask how good of a job they did. A reputable company will gladly give you a few names and numbers you can contact. You can also look online at reviews customers write but use caution as some customers write bad reviews after just one bad experience and it is not a true representation of the company. If they have a lot of complaints though, that is something to take into consideration. Ask any family, friends, or neighbors if they have used the HVAC company you are looking into.
*Does the company have maintenance agreements?– Maintenance agreements are made with the customer in mind. They help make sure they can save money on their bills monthly. You also save money on routine maintenance with a service contract. Bartlett Heating and Air has a maintenance contract that allows you to choose what you want covered. Most people go with the Heating and AC system plan that has us come out twice a year to clean and check your furnace and AC. We also offer humidifier, electronic air cleaner, media filter replacement, and water heater tune up plans. All our maintenance plans include 10% off on repair parts, priority service and extended hours, and no service charge with repair. Having a maintenance plan ensures your system will be taken care of so that you get the most out of it. This will also saves you money on your energy bills.
*Are the technicians trained properly?– Are the technicians proficient in heating and air conditioning? Have they had the proper training? Are the technicians properly licensed? Make sure the technicians that work for the company you choose are fully trained and licensed to do heating and air conditioning in the state you live it.
*Do they have an office?– Find out where the company is ran out of. A serious business will be ran out of an office and not someones home.
*What does their website look like?– Take a look at the companies website. Does it look professional? Is it more than one single page? A company that is taking their business seriously will invest into having a good website that looks professional and is thorough.
*Is the company licensed, bonded, and insured?– A reputable company will take every measure they need to make sure they are doing everything the right way. Each state has requirements for HVAC contractors including bonds, insurance, and licensing. If your contractor is not bonded and insured then stay away. If something goes wrong you want to have piece of mind to know that they will be able to take care of it. Do they have liability and workmans comp insurance?
*How long have they been in business?– The longer they have been in business, the more experienced they are. You want to work with a contractor who can do it right the first time and will more than likely get that when working with someone who has been in business longer.
*Do they technicians wear uniforms?– A professional company will have their technicians in a uniform each day.
*Pricing– Cheapest is not always the best. You get what you pay for is a true statement. Certified HVAC businesses will not be the cheapest around as they have overhead such as payroll, rent, insurances, advertising, and many other things they need to pay for to cover business costs. Cost should not be your sole focus because you might find yourself using someone who is not as experienced and might not fix the issue the right way the first time. This will make you have to spend more money to have your unit repaired over again.
These are all things to look for in a HVAC contractor. Bartlett Heating and Air has been in business since 1978. We are licensed, bonded, and fully insured. All our technicians are trained and certified. We have an actual office and a great website. Bartlett Heating and Air’s technicians are uniformed each day. If you would like references, all you have to do is ask and we will gladly provide some for you. Call Bartlett Heating and Air today for all your heating and air conditioning needs!
